Cloud Phone System

Are you looking to move your phone system to the cloud?

According to a recent study by Infonetics, 50% of respondents indicated that they will be running some of their unified communications applications over either a private or public could service.

Convergent Communications offers the best of the best when it comes to cloud phone systems, with the MiCloud Connect UC Platform.  If your business is looking for a solution that allows your workforce to connect no matter where they are stationed, our product, ShoreTel Connect Cloud, could be the right fit for you.

Why Should You Choose a Cloud Phone System?

Cloud Unified Communications – which is also referred to as UCaaS (Unified Communications as a Service) has become a popular choice for modern enterprise communications and collaboration. Rather than purchase, install and maintain an office phone system, users of cloud phone services and UC solutions subscribe to a monthly service from a cloud VoIP provider.

These services are delivered from the vendor’s secure data centers and the vendor takes responsibility for owning, configuring and managing them. Businesses connect to these communications services and applications through the Internet or private connections – and the benefits of the cloud phone systems are plentiful.

Your needs change as your business grows. By accessing one centralized business phone service in the cloud, customers can take advantage of features and capabilities that can be added and made available to all employees at the same time with minimal IT effort and no hardware requirements.

Choosing a cloud-based office phone system is one way to future-proof your business and lay the foundation for a suite of the latest in unified communication and collaboration solutions. Cloud phone systems also allow you to add new users or locations with ease, scaling almost immediately as your business grows or experiences fluctuations in seasonality.


Make Teams Productive MiCloud Connect collaboration turns conference calls into online meetings with messaging, web sharing and video.

Enhance Customer Experiences MiCloud Connect Contact Centre nurtures profitable customer relationships by phone, chat and email.

Never Miss A Call MiCloud Connect mobility keeps you connected with desk phone features and functionality everywhere you go.

Improve Business Intelligence MiCloud Connect advanced apps and integrations maximise the value of CRM and other business process programmes.



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